The sending of the on-line booking form confirms your acceptance of the terms and conditions set out below and shall be binding on all persons stated on the booking form. Every attempt has been made to use clear and concise language in these terms and conditions, if any terminology has been used which is not fully understood, please contact the owners of the property (hereafter called the Letter) for clarification before you sign the booking form.

Bookings are valid after:

• The booking form has been completed and signed and received by the Letter and
• The appropriate deposit has been paid and
• The booking has been confirmed in writing by the Letter to the Client.

The person, who signs the Booking Form certifies that he or she is authorised to agree the Booking Terms and Conditions on behalf of all persons included on the Booking Form, including those substituted or added at a later date. The signatory must be a member of the party occupying the property and must be 21 years or over. Bookings cannot be accepted from parties of young people under 21 years of age.

A deposit of £100/$170 per week must accompany bookings, which is non-refundable. The balance must be paid ten weeks prior to the commencement of the holiday along with a Security Deposit of £100/$170. The Security Deposit will be returned to the Client 21 days after the completion of the holiday as long as any key(s) are returned and the Letter’s Management Company reports no damage or loss.

If the Client wishes to cancel the booking he should advise the Letter immediately by telephone followed by confirmatory letter. The Letter shall be entitled to retain all payments already made (except the Security Deposit) and to recover, if not already paid, the balance of the hiring charge as follows:

• 30 - 60 days notice: 50% of the rental charge
• Less than 30 days notice: 100% of the rental charge

In the unlikely event that circumstances beyond the Letter’s control necessitate the cancellation of the rental arrangement, the Letter reserves the right to cancel any bookings at any time and will only be liable to refund monies already paid by the Client. Furthermore, the Letter cannot guarantee that all the facilities described in their brochure will be available. The photographs and descriptions are examples of properties available for rental.

The Client agrees:

• To pay the full cost of any breakages, losses or damage to the property (the Letter's Management Company will be sole arbitrators on cause of damage or loss)
• To take good care of the property and leave it in a clean and tidy condition at the end of the holiday
• To report any damage or loss immediately it is discovered to the Letter's Management Company in Florida
• To permit the Letter or their Agents reasonable access to the property to carry out any maintenance if necessary
• Not to sublet or share the property except with persons nominated on the Booking Form

No liability is accepted by the Letter for loss of main services or failure of appliances, nor for the consequences of the actions or omissions of persons who may control supply of mains service, nor any actions taken in the vicinity of the property by any authority over which there is no control by the Letter. Furthermore, it is possible that some construction work may take place in the area of new homes. The Client should establish the status of the development prior to booking.

The property will be available for occupancy from 4.00pm on the date of arrival and must be vacated by 11.00am (prompt) on the day of departure.

The Letter does not accept any liability for injury, damage or loss caused by any reason or for any claim made as a result of this booking and/or the subsequent holiday. The Client is responsible for taking out an adequate insurance policy(ies) to cover all risks. This waiver is also applicable to people visiting the property as guests of the Client(s).

The Letter does not accept any liability for injury, damage or loss caused, or for any such claim by a third party as a consequence of actions by the Client(s) and other people occupying the property during the period of the let

The property has a private swimming pool that is gas heated, at an additional fee of £89/$150 per week. Pool heat commences at the time it is switched on, meaning that is your first day. It will take at least 24 hours to heat the pool. If clients wish to swim immediately upon their arrival, then it is recommended they pay extra for it to be switched on one day before they arrive. If the air temperature drops below 50 to 55 degrees, then the heater may not heat the water sufficiently. This is an ‘act of nature’ and we cannot be held responsible for the pool not heating to your satisfaction. Therefore no refund will be given. Clients may use the swimming pool at their own risk. They should always observe the safety rules listed in the Information and Safety Book held in the home.

The pool is cleaned, inspected and chemically balanced for your safety and comfort; however on are occasions it may be necessary to apply extra chemicals to the pool to maintain safe and correct chemical levels. Should this occur during your stay it will be necessary to you to be out of the pool for a period of 12-24 hours for safety reasons.

The water in the swimming pool is chlorinated for your benefit but will stain and bleach fabrics. Before entering the Villa from the pool area please ensure that all guests and particularly children have dried off as much as possible. Wet clothes and towels must not be placed on floors or furnishings, a clothes airier is provided in the garage

Children must be supervised at all times and in particular must not be allowed onto the pool deck without supervision. No responsibility will be accepted by the owner or their agent for accidents that may occur on any part of the property or it’s grounds and all facilities are provided at guest’s own risk. Alarms are fitted to all house doors that access the pool to warm of anyone accessing the pool area. Please do not tamper with the pool alarms, as this could results in prosecution and a fine from the local police.

There is no smoking within the property. Any smokers should use the pool area.

Strictly no pets are allowed in the villa at any time.

Patio doors and windows must be closed at all times when the air conditioning is in use.

Interior tiled floors will get slippy when wet. Take care at all times.

The Letter will not be liable for any loss of delay occasioned by any of the following: strikes, riots, political unrest, war or the threat of war, terrorist activities, industrial disputes, fire, flood, technical/weather problems to transport, aircraft, closure of airports, or any other event beyond the Letter's control.

The villa is situated in a quiet residential area consisting of rental and US family homes. It is a condition of the rental that you should be considerate in your behaviour and keep noise levels to a reasonable level so as not to disturb our neighbours

Complaints: We sincerely hope that you do not have any cause to complain. But in the unlikely event that you wish to register a complaint during your holiday, contact the property management company immediately and follow this up with a letter. Give a copy to them and send us a copy on your return. Unfortunately we are not always able to control the components of your rented accommodation and it is possible that an advertised facility may be withdrawn or changed due to circumstances beyond our control and for which we cannot accept liability. Failure to notify of any complaints IMMEDIATELY will render any later complaint invalid.

Privacy: Any information passed on by visitors to us, for example, customers completing on-line booking forms or submitting their email address will solely for the proposes of renting the villa. We will not pass your details on to any other agencies or third parties whatsoever and will at all time respect the privacy of our clients.

Law: This contract is subject to an shall be constructed in accordance with the laws of England and the parties herby submit to the exclusive jurisdiction of the English courts.

The villa is equipped with an internet broadband connection for your use with computer. Please note there will be times when the connection is unavailable due to our ISP performing maintenance.

It is the Client's responsibility to ensure that they have the necessary passports and travel visa's (if required) to visit the United Sates.

The villa is located in Florida, which contains a variety of wildlife, which you may or may not see during your stay. Some of Florida’s inhabitants (alligators and snakes amongst them) can be dangerous and extreme caution must be taken at all times. Walking around wet areas can be particularly hazardous especially when the ground is not clear i.e. long grass, and swimming in lakes, rivers and ponds is strictly forbidden. Take sensible precautions at all times wherever you are and do not allow children to play unsupervised.

The feeding of any wildlife is against the law in Florida and strict penalties will be applied to anyone found breaking this law.

IT IS STRONGLY RECOMMENDED THAT CLIENTS TAKE OUT HOLIDAY INSURANCE TO COVER CANCELLATION FEES AND ANY OTHER LOSSES, WHICH, MAY OCCUR. UK GUESTS ARE ALSO ADVISED TO TAKE OUT A POLICY WHICH INCLUDES MEDICAL COVER. IF YOU CHOOSE NOT TO DO THIS, YOU NEED TO BE AWARE THAT YOU WILL PERSONALLY BE RESPONSIBLE FOR PAYMENT OF ANY CANCELLATION CHARGES WHICH MAY BECOME DUE.